Q&A
What protection measures are taken at the hotel due to the covid-19?
Due to the latest notifications for the covid-19 , we take all the appropriate measures to protect our guests and the staff. At the moment, the staff are trained on the new operating rules. We are equipped with UV lights to disinfect the rooms after the check out of our guests. We monitoring carefully all the new rules of the Foreign and Commonwealth office and local authorities.
-A team of Senior Managers serve as experts on property to ensure all health and safety measures set forth by government mandates are implemenented.
-Temprature checks will be required of all manager, employees, vendor and contractor as they arrive at the hotel.
-We provide each member of the staff with adequate personal protection measures.
-Τhere is now special equipment (medical kit) in case in the event of an incident.
-At the reception there will be antiseptic with a minimum of 60% alcohol are available for use by the guests.
-In accordance with Physical Distancing regulations , stanchions are set in the lobbies around concierge and front desk areas.Restaurant, the pool and beach areas have been re-designed to reflect the appropriate distancing.
-Disinfection of the key cards.
-New check out time 11.00 and check in 15.00
-Sanitary services in all public areas and in particular in high risk items.
-Room cleaning with steam cleaner
How much time is Iakinthos, Tsilivi Beach from the airport?
The time by car from Iakinthos, Tsilivi Beach to the airport is 15 – 20 minutes.
Which is the easiest way to arrive at Iakinthos, Tsilivi Beach from the airport?
Our hotel gives you the ability of transfer from and to the airport. The charge of this service is 55 euros. You can book for free if you make your reservation from our website for 4 nights minimum accommodation.
Why is it better for me to make my reservation from your website?
Simply because you can take advantage of all the exclusive offers that you can find here.
How could I make a reservation?
If you are interested in making a reservation in our hotel, you can visit our website to book, in order to take advantage also of our offers. Or you can contact us by sending an email or by calling us.
How could I change or cancel my reservation?
If you want to make any changes or cancel your reservation, you can use our website. With your reservation code you have the ability to make any changes or cancelation. Or you can contact us, if you want us to do this for you.
Which is the difference between flexible and non-refundable rate?
With the flexible rate you have the ability to pay in our hotel. With the non-refundable reservations you have to pay the same time that you make the reservation and you have a discount for this.
Do I need to inform you about the arrival time?
If you have chosen the transfer from the airport to our hotel, it’s very important for us to know your arrival time. In any case, it is good to know your arrival time for us to be prepared for your vacation.
Which is the cancellation policy?
In case you have a flexible reservation you can make a cancellation free of charge within a time period of 30 days before your programmed arrival day for reservations with arrival in June, July, August, Sptember and 14 days for April, May, October . If you make a cancellation after this time your cancellation fee is 50 % from the total amount of your reservation. In case of a non-refundable reservation, the total amount is non-refundable.
Which is the best way to visit the sights of the island?
If you would like to visit the sights of Zakynthos Island you can rent a car or a bike. We also offer a full day tour of Zakynthos Island: you will visit the Shipwreck Beach, the Blue Caves, Bochali hill, Xigia Beach, Makris gialos Beach, with a private van and driver. You can also take the 4-hour tour of Zakynthos Island and see the beautiful beaches, picturesque churches and unspoiled landscapes. Popular hotspots include the Shipwreck Beach view and magnificent sunset views en route to Zakynthos Town.
What is the Half Board pricelist?
If you choose the half board pricelist, then the breakfast and the dinner will be included at your reservation. Dinner is either from a buffet or a set menu consisting of starter, salad, main course and dessert all per person. You have also the choice to buy dinner service only for one night during your staying period at the hotel.
Our Guest Reviews
““Was Great!!”„
Staff is very friendly. Food is really nice. Very clean rooms. Great atmospheredate reviewed: read more
““Absolutely loved Tsivili and Iaikinthos. Would highly recommend.”„
This hotel was in the perfect location (right on the beach). It was clean and comfortable. All the staff were attentive and accommodating (especially Yannis, Manos x 2 and the lady on reception (Anthina?). Eating breakfast by the sea :)...date reviewed: read more
““One of the best family holidays we have had & could of wished for.”„
Excellent location, friendly hard working staff. Family friendly, clean.date reviewed: read more
““Excellent”„
Everything great location and excellent staff..date reviewed: read more
““Simply Superb!!”„
Our stay in Iakinthos was exceptional! The stuff was friendly and always ready to accommodate our every need while polite and full of hospitality. The breakfast was superb and the room was amazing (we had the Luxury Suite)! The beach...date reviewed: read more
““Fantastic”„
Staff,accomodation,location,excellantdate reviewed: read more
“Exceptional„
This hotel is amazing. It is right on the beach which is crystal clear & clean, absolutely beautiful. The staff at this hotel made us feel so welcome, they are all so friendly & helpful. The hotel is very comfortable...date reviewed: read more
““I highly recommend it”„
Great staff, very helpful and friendly Good location :)date reviewed: read more
““Paradise on the roof in one of the nicest places we have stayed!!”„
The staff were extremely kind and helpful. The sea was clear and I could not complain about one thing... I will go back next year...date reviewed: read more
““Wonderful beachside hotel”„
Lovely location. Clean room. Excellent service. Great food.date reviewed: read more
“Fantastic Stay„
Just returned from a weeks stay. One of the best hotels we have stopped in. The rooms were cleaned every day and lovely comfortable bed. The staff were really friendly, and nice comfy sun beds. The location was perfect, practically...date reviewed: 2016-09-24 read more
“Exceptional„
Amazing accommodation next to the beach; beautiful stylish hotel with lovely touches; extremely friendly and helpful staff; nice room with fresh clean towels every day; good food- plenty to choose from. I had very relaxing stay. Definitely will be back.date reviewed: read more
““Nice relaxing break, would definitely recxomend”„
Our suite was amazing, the hotel was literally in the beach, breakfast had an excellent variety and the staff were excellent.date reviewed: read more
““Wonderful vacation”„
Comfy bed, quiet clean rooms, good air condition. Bathrobes and slippers, Nespresso and kettle in the room. Great friendly staff!!! They really try to make you smile, happy and satisfied. Good prices and nice cocktails in the bar. Very nice...date reviewed: read more
“Everything you need„
Visited in July had never been to Zante before but we will definitely be back. Staff at hotel so friendly and accommodating no pressure on guests like at some hotels very relaxed atmosphere. Rooms basic but have everything you need....date reviewed: 2016-09-24 read more
“An excellent hotel„
The staff here is extremely friendly. The rooms are nice, there is a private beach and a swimming pool. Breakfast is included and it has fresh orange juice, local yoghurt and fruits and cooked breakfast. It is an excellent value...date reviewed: 2016-10-23 read more
“Beautiful„
Currently staying here, wow what a lovely place, views are amazing, hotel is perfect for the beach, or walking in to the strip, the rooms perfect and have all we needed, staff wonderful, all of them, especially yannis, who made...date reviewed: 2016-10-14 read more
“THE hotel on the beach„
Me and my fiancee stayed at Iakinthos for a fabulous week 22.9-27.9.2016. Although now back home in Finland, I feel like I left part of my heart and soul here. You guys really need how to make a tired archaeologist...date reviewed: 2016-09-30 read more
“Iakinthos resort„
Fantastic hotel - staff are friendly and helpful - wonderful atmosphere about the place - many people we met are returning customers - as we are Food is good quality and a wonderful view from the restaurant deckingdate reviewed: 2016-09-29 read more